Integration

AbilityO for Perfect Panel

AbilityO connects to any Perfect Panel-based SMM panel — including FireSMM — through the Admin API v2. Once connected, it answers support tickets, recovers eligible failed orders, and runs re-engagement campaigns.

  1. 1

    Find your Admin API v2 credentials

    In your Perfect Panel admin area, open the API settings. Your API URL usually ends in /adminapi/v2 — note that this is different from the public /api/v2 endpoint your customers use.

  2. 2

    Connect in AbilityO

    Paste the panel URL and API key into the setup wizard. AbilityO verifies the connection immediately and tells you if the URL or key is wrong.

  3. 3

    Run a small first sync

    AbilityO imports your recent tickets and orders so the AI has real context. Historical orders — even from last year — are picked up by the continuous stuck-order scan.

  4. 4

    Review your first verified reply

    New workspaces start in approval mode. The AI drafts a reply checked against the customer's actual orders and payments; you approve it before anything is sent.

What AbilityO reads and does

  • Reads tickets, orders, services, and payment records to give the AI real context.
  • Sends ticket replies only after verification — or after your approval.
  • Executes refill, speed-up, and cancel actions only when live provider status confirms eligibility.
  • Never touches your balance, prices, or services.
Connect your panel

Want the technical details? Read our Perfect Panel Admin API v2 guide.